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6 trends shaping digital transformation in 2022

The speed of digital transformation in business is now being accelerated in the future. MuleSoft has outlined the top 6 trends driving digital transformation in 2022 and into the future

The speed of digital transformation in business is now being accelerated in the future. MuleSoft has outlined the top 6 trends driving digital transformation in 2022 and into the future

6 trends shaping digital transformation in 2022

Trend 1: Work built on the experience of close collaboration

Gartner, a global research and consulting firm that provides information, advice, and tools to leaders in IT, finance, HR, customer service, and more, estimates that usage alone Collaboration platforms grew 44% between 2019 and 2021. McKinsey says more than 20% of the global workforce – mostly highly skilled people in industries like finance, insurance and technology information – may not need to be at the office, but productivity and quality of work are still guaranteed. Automation and effective technology will play an important role in a work environment

According to actual studies:

  • 30% of organizations have implemented automation initiatives within the enterprise to create a better and more productive work experience for employees.
  • 44% of organizations are now implementing automation initiatives to create better connected experiences.
  • Top automation priorities for 2022 include: improve operational efficiency by 54%, increase productivity by 49%
  • Top investment priorities for digital transformation in 2021 to ensure effective collaboration include: process change (66%) and technology change (49%)

Close coordination of all stages in the working process is the main direction in the digital transformation process

Trend 2: The rapid growth of business technologists

According to MuleSoft, the number of digital transformation initiatives has doubled during the pandemic. In 2022, business technologists will relieve some of this pressure by working alongside IT teams to accelerate innovation. Gartné found that organizations that support and apply technology to their business are 2.6 times more likely to convert digitally. However, to do so, they will need tools tailored to different industry groups.

It is predicted that by 2024, 80% of technology products and services will be built by people who are not tech experts. Basic AI-powered development tools will be the key to success. Gartner found that 77% of tech entrepreneurs regularly use a combination of automation, app integration, and AI tools in their daily work.

About 80% of corporate users agree that if data and information technology potential is discovered and made widely available, they and their colleagues can create solutions and deliver faster, more efficient digital transformation solutions. More than a third (about 36%) of non-IT users can integrate applications and data sources through APIs easily.

Trend 3: Hyperautomation unlocks digital value

Instead of just being used as a project as in the past, today automation will be the main driving force for businesses to transform digitally. Hyperautomation means scaling automation across the enterprise through reusing processes and implementing a variety of integrated technology capabilities – such as robotic process automation (RPA).

This is a market that analysts predict will grow by nearly 24% from 2020 to be worth nearly $600 billion by 2022. According to Deloitte, 93% of business leaders expect to be employed. RPA by 2023. Such automation initiatives will help businesses achieve strategic goals such as improving productivity by 96% and increasing customer service by up to 93 %.

In addition, one area of ​​service automation that is gaining a lot of attention is chatbots. Currently, 83% of customers expect to interact with someone immediately when contacting a company or business. Therefore, the application of chatbots that automatically respond to messages is developing at a rapid rate.

Many large enterprises have applied RPA in production

Trend 4: Strict data security

Security concerns have always been a barrier to digital transformation initiatives. About 87% of IT and business leaders think security considerations are slowing the pace of innovation, while 73% claim specific governance and security concerns have increased. up when their systems are integrated more modern. Gartner predicts that by 2022, application programming interfaces (APIs) will become the most frequently attacked vehicle, causing data breaches for enterprise web applications. Therefore, the issue of data security in the process of digital transformation should be paid attention to.

Data needs to be strictly confidential when conducting digital transformation of businesses

Trend 5: Distributed Cloud Computing

This trend refers to the distribution of public cloud services to points outside the cloud provider's physical data centers, but still controlled by the provider. In distributed cloud computing, the cloud provider is responsible for all aspects of the cloud including service architecture, delivery, operations, administration, and updates. The evolution from centralized public cloud to distributed public cloud ushers in a new era for cloud computing technology.

According to Deloitte, more than 97% of IT managers are planning to distribute workloads across two or more clouds to enhance resiliency and support regulatory requirements.

Cloud computing is not a strange concept in the digital transformation process

Trend 6: A single data source will become key to data-driven business.

The world is witnessing an explosion of data. According to IDC, in 2020 alone, more than 64 zettabytes (ZBs) have been created, and this volume is expected to grow at a rate of 23% through 2025.

However, things don't get any easier for organizations looking to integrate, analyze, and act on this data. The complexity of information technology, proprietary systems, and lack of strategic direction all present their own set of challenges. Therefore, unifying data on a single source will be a prerequisite in the digital transformation process.

So above are the digital transformation trends that are forecasted to become more explosive in the future. Enterprises can cooperate with digital transformation consulting companies to get the most suitable solutions and transformation strategies in line with today's development trends.